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    5851 Park Blvd. Pinellas Park, FL 33781
    Phone: 727-544-4777 Fax: 727-209-0837

     

  • Front Desk Receptionist & Chiropractic Assistant

    Thrive! Chiropractic & Wellness, LLC
    Job Description
    Front Desk Receptionist & Chiropractic Assistant
    PART-TIME Position:
    Hours:
    Wed- (9-1 & 2-6)
    Thur- (2pm-6pm)
    Fri- (9am-1pm)

    MINIMUM Requirements:

    • Experience working in a patient-oriented healthcare environment is REQUIRED.

    • Prior experience working in a Chiropractic Practice is HIGHLY preferred.

    • Prior experience working with ChiroTouch EHR software program HIGHLY preferred.

    • MUST be LOCAL candidate to St. Petersburg, FL area.

    • Must have a friendly, warm and engaging personality. You are the face of the practice.

    • Must have prior experience working in a chiropractic office front desk position.

    • Must have EXCELLENT multi-tasking skills.

    • Must be detail oriented and very rarely makes mistakes.

    • Must have SUPERIOR skills organizing forms, documentation and paperwork in patient folders.

    • Must have prior experience with billing insurance, EOBs, and patient ledgers.

    • Radiology Technician with Florida License is a BIG plus.

    • Experience with Cash Practice Systems a plus.

    • Must have High School Diploma, some college preferred.

    • Basic Insurance Billing & Coding required.

    • PIP knowledge and experience related to billing and coding is a plus.

    • Excellent verbal and written communication skills.

    • Must be meticulous and detail oriented with no mistakes as a core trait.

    • Must be computer savvy and have solid Intermediate MS Word/Excel/Outlook skills.

    • Have prior experience processing phone calls in a medium/high volume environment.

    • Possess strong customer service, patient/client relations, appointment scheduling skills.

    • Have prior experience working in a fast-paced, team-orientated environment.

    • Ability to work independently with little supervision.

    • Must have a sense of urgency and ability to manage highly sensitive and stressful situations.

    • Ability to extract pertinent, confidential information with high degree of diplomacy.

    • Familiar with all aspects of HIPAA, OIG and other government regulations of compliance.

    • Possess excellent interpersonal, organizational, analytical and problem-solving skills, with the ability to multitask easily without making mistakes.

    • Must be able to successfully pass a criminal background check and drug screen.

    • Ability to effectively read, write, speak and comprehend English.

    General office duties including keeping office clean and tidy (emptying trash cans, vacuuming, keeping bathroom clean and neat and occasional mopping, replacing paper towels, toilet paper, maintain doTERRA essential oil nebulizers on daily basis, office supplies, etc.)

    Summary of Essential Job Functions:

    Submit Insurance Billing and supporting documentation in a timely fashion. Record all insurance payments into patient ledgers. Accept and process payments. Reconcile patient payments to patient ledgers on daily basis. 
    Provide monthly billing ledgers to attorneys as part of case management process. Manage medium to high call volume, determine needs and schedule patient appointments. 
    Insure patients keep appointments with call reminders to insure they keep on track with scheduled appointments and scheduled care plans. Meet, greet and direct all aspects of patient flow efficiently. 
    Provide an inviting, patient-focused atmosphere. Pull patient charts and verify and update recorded information. Monitor appointment activity to ensure patient flow remains on schedule. 
    Call patients for appointment reminders or office closures. Call insurance companies for claims processing. Call other healthcare professionals and attorneys as part of patient case management process. 
    Collect and post payments to appropriate patient accounts. Bring mail to post office and other errands as needed. Communicate well with doctors, therapists, and back office staff to provide pertinent patient information. 
    Record and forward messages to the appropriate individuals. Perform administrative functions and create/maintain electronic and paper files and receipts. Take inventory and ensure office supplies are appropriately stocked. 
    Ensure reception area and all areas remain clean and presentable at all times. Clean front door glass monthly. Replace bathroom supplies, office supplies, cleaning supplies in therapy areas, etc. 
    Follow documented procedures and update documented procedures as needed. Must be familiar with HIPAA and OIG regulations. Other front desk duties as assigned. Attend weekend marketing events and after-hour marketing events as scheduled.

    Job Type: Part-time
    Salary: $12 - $20/hour
    Contact Information
  • Office Hours
    Monday - Friday: 10:00am - 3:00pm
    Saturday, Sunday, Holidays: Closed

    Call us for information about after hours mixers and events! 

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  • 5851 Park Blvd Pinellas Park, Florida Phone 727-544-4777 Fax 727-209-0837